FAQs
Shopping
How do I know my order has gone through?
Once we have received your order you will receive a "Order Confirmation" email with your order details.
If you don't received this email please contact our customer service team on customerservices@babyfactory.co.nz
What is a E-Gift Card?
A E-Gift Card is a Gift Voucher that can be emailed to yourself or a Family Member / Friend. We offer both a Physical Gift Card (couriered to you or an address of your choice) or a E-Gift Card. Once you place a Order for a E-Gift Card the E-Gift Card will be emailed to your requested email address in 15 minutes once payment been accepted.