- Details
- Delivery & Returns
- What you get
Details
This VTech Baby Monitor you will not only allow you to hear your baby but see them too. You can also soothe them from another room thanks to the two-way talk back feature or play the built-in soothing sounds. Featuring a colour video camera with automatic night vision, this baby monitor helps you relax in the knowledge that your little one is secure and comfortable.
Direct Connect Mode / App Connect Mode
With Direct Connect Mode, the monitor is ready to use out of the box for direct local monitoring between parent unit and camera.
With App Connect Mode, the camera is set-up to communicate via a Wi-Fi network for remote access to the camera via the VTech app.
Once the camera is set up for App Connect Mode it will continue to communicate to the parent unit in Direct Connect Mode, and will simultaneously communicate to the VTech app.
Features:
- 5" HD Colour parent unit with 1080p HD Pan & Tilt camera with automatic night vision, wide angle viewing, 8x local digital zoom and 10x remote digital zoom
- High-capacity rechargeable battery pack for up to 15 hours active video monitoring time before re-charging
- Direct Connect Mode (camera to parent unit) and App Connect Mode (camera to VTech app)
- Remote viewing/recording via the free MyVTech Baby Pro app - record images/video to your smartphone/tablet memory using the app
- Two-way talk with camera from parent unit or remotely via the app
- 9 soothing sounds
- Temperature sensor
- Motion detection alerts with on-board recording of video to camera for motion detection
- Auto wake-up mode
- Sound detection alerts
- Secure & encrypted local and remote video transmissions
Customer Service
If you require assistance in operating this product please contact VTech by e-mail at: tcpsupport_au@vtech.com or phone 0800 369 193 (10.30am to 7pm Monday to Friday)
Product Warranty
In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this product will be free from any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase.
VTech do not warrant that the product will be free from defects if defects are caused by an accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by VTech; or where the product has been damaged by lightning or a mains power surge.
To make a claim under this Product Warranty you must contact VTech by e-mail at: tcpsupport_au@vtech.com or phone 0800 369 193 where a Customer Service Representative will inform you of the product return process. You will need to ensure that:
- You provide proof of purchase;
- Your product is suitably packaged (original packaging is preferred but not essential); and
- You have included all components from the original purchase.
Delivery & Returns
Delivery:
We can deliver to any mainland New Zealand physical address. (Sorry, this excludes Chatham Islands, Stewart Island and Waiheke Island - please contact our Customer Services Department for freight options)
$7.00 Freight Charge for any orders under $100 when delivered within New Zealand
Free Freight for any orders over $100 when delivered within New Zealand
$5 surcharge for rural deliveries
Oversized items freight costs will be:
$30 North Island, $70 South Island per oversized item - if a rural delivery please contact customerservices@babyfactory.co.nz for a freight cost.
Gift Vouchers: Freight is FREE for all Physical Gift Vouchers purchased to go to a New Zealand address.
Overseas Orders: We also ship overseas. All our overseas orders go by New Zealand Post (with a tracking service). Overseas freight charges will be confirmed when you check out.
If you have any questions regarding shipping please contact us at customerservices@babyfactory.co.nz
*Please note the free freight offer only applies to orders made online at www.babyfactory.co.nz and delivered within New Zealand. Exclusions for oversized items may apply.
Please allow:
2 - 3 working days for Auckland deliveries
3 - 4 working days for North Island deliveries
5 - 6 working days for South Island deliveries
Rural Deliveries: 2-3 extra days for rural deliveries. Please mention your RD number when placing your order.
Around public holiday periods - please allow a few extra working days. During the Christmas period - please expect courier delivery to take a little longer than usual.
Christmas Delivery Cut Off:
Sending before the Christmas cut-off dates gives you the best chance of getting your parcels in time for Christmas.
North and South Island – 18.12.24
North and South Island Rural – 16.12.24
Please Note: Breast Pumps and Toilet Training Items are unable to be returned (exchanged or refunded) due to Health Reasons
What you get
1 x RM5764HDV2 5" Pan & Tilt Monitor with Remote Access
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