Baby skin is more easily irritated than adult skin and babies are far louder when shampoo gets in their eyes. Our natural shampoo is designed to be very gentle on the delicate scalp and skin of babies and young children as well as leaving hair silky soft. We use the most gentle natural cleansers and steer clear of synthetic preservatives. It’s also more gentle if accidentally washed into eyes. We aren’t promising it will always be easy, but we’ve done our best to help you.

Features:

• A natural shampoo that is gentle on delicate baby skin and scalps
• Suitable for all ages (including newborns) and skin types (including sensitive skin)
• Can be used on dry scalps and children sensitive to harsh detergents
• Made with a combination 4 natural cleansers to make it more gentle
• Free from harsh detergents (SLS) that can sting if washed into eyes. Tear-free formula.
• Piroctone Olamine helps maintain and control the microflora of the scalp
• 250ml

Delivery:

We can deliver to any mainland New Zealand physical address. (Sorry, this excludes Chatham Islands, Stewart Island and Waiheke Island - please contact our Customer Services Department for freight options)

$7.00 Freight Charge for any orders under $100 when delivered within New Zealand
Free Freight for any orders over $100 when delivered within New Zealand
$5 surcharge for rural deliveries

Oversized items freight costs will be:
$30 North Island, $70 South Island per oversized item - if a rural delivery please contact customerservices@babyfactory.co.nz for a freight cost.

Gift Vouchers: Freight is FREE for all Physical Gift Vouchers purchased to go to a New Zealand address.

Overseas Orders: We also ship overseas. All our overseas orders go by New Zealand Post (with a tracking service). Overseas freight charges will be confirmed when you check out.

If you have any questions regarding shipping please contact us at customerservices@babyfactory.co.nz

*Please note the free freight offer only applies to orders made online at www.babyfactory.co.nz and delivered within New Zealand. Exclusions for oversized items may apply.

Please allow:
2 - 3 working days for Auckland deliveries
3 - 4 working days for North Island deliveries
5 - 6 working days for South Island deliveries

Rural Deliveries: 2-3 extra days for rural deliveries. Please mention your RD number when placing your order.

Around public holiday periods - please allow a few extra working days. During the Christmas period - please expect courier delivery to take a little longer than usual.

Christmas Delivery Cut Off:
Sending before the Christmas cut-off dates gives you the best chance of getting your parcels in time for Christmas.
North and South Island – 18.12.24
North and South Island Rural – 16.12.24

Please Note: Breast Pumps and Toilet Training Items are unable to be returned (exchanged or refunded) due to Health Reasons

Ingredients:

Aqua (H₂O’s Fancy Name), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Sodium Cocyl Sarcosinate (Coconut-Derived Cleanser), Glycol Distearate (Emollient), Laureth-4, Coco-Glucoside (Glucose-Derived Cleanser), Glyceryl Oleate (Natural Ester), Cellulose, Cellulose Gum, Glycerin, Piroctone Olamine (Olamine Salt), Oryza Sativa (Rice) Bran, Fragrance - Coconut Reef (Phthalate-Free), Allantoin, Hydrolyzed Milk Protein (For Hair Repair).

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

1 x Natural Gentle Shampoo 250ml

Why do we only make one shampoo?

We often get asked why we don’t make different shampoos specific to different hair types such as dry, oily, curly, thin, damaged etc. While we believe that people have different hair types and different hair needs, if you look closely at ingredient labels, you’ll notice that there often isn't much difference between products specifically made for each variation. In our opinion, we don’t think all the different types of shampoo are needed if you have a good formula (we think ours is pretty darn good). A shampoo made for oily hair would have a higher concentration of cleansers than one made for dry hair because more oil needs to be removed, but you can achieve much the same result by varying the amount of shampoo you use or washing your hair twice, if needed.

Is this product made of milk?

We aren’t called MooGoo because our products are made with milk. If you think about it, putting any meaningful amount of fresh milk into a hair care product and then putting it on a shelf in a store for a while would not end well – yuck! We do use ethically and sustainably sourced Milk Protein from a credible Australian supplier in our hair care products because research has found that it helps to protect hair fibres and revitalize hair's natural protective layer.

If you want to know more about the Milk Protein we use, check out the General section on our FAQ page for more detailed information.

Can I use MooGoo on a newborn?

We get this question a lot, and the simple answer is YES! All of the ingredients we use in our products are gentle enough for newborns, but we don’t recommend using our Night Cream or Anti-Ageing products on children. We suggest you always patch test first to check for allergies to any natural ingredients.

My baby accidentally ate some of the product, will they be ok?

We don’t recommend using our products as baby food, but if some is ingested you can rest assured that our products are made from 100% natural, edible ingredients.

'Fragrance' is listed as one of the ingredients in this product. What does this mean?

When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.